Public & Fire Safety

Protecting the Pontiac

Here, we provide essential resources to ensure the safety and security of our region. Everyone should be proactive and well-prepared for any emergency, whether it’s fire-related or flood-related, that threatens the safety of our friends and neighbours.

Below you will find information and tools to prevent, handle, and stay safe during fire incidents. From practical fire safety tips for your home and workplace to information on proper firefighting equipment usage, we’ve got you covered.

Flooding has become a recurring issue in many parts of our region that touch the Ottawa River.  Our resources will help you assess flood risks, create evacuation plans, and be ready to respond effectively when faced with flood situations.

Together, let’s build a safer and more resilient community in MRC Pontiac. Stay informed, be prepared, and join us in championing the cause of public safety. We’re in this together, and by working hand in hand, we can make a real difference in safeguarding the well-being of everyone in the Pontiac region. Safety first, always!


Emergency Flood Response Guide

This guide, provided by the MRC Pontiac, is intended to help you respond to the ongoing flooding in your area. It is crucial to act quickly and follow these recommendations to ensure the safety of your family, property, and community during this emergency.

1. Stay informed and follow official advice:

  • Monitor local news, weather forecasts, and flood warnings closely.
  • Sign up for emergency alerts and notifications from your municipal government.
  • Follow instructions from authorities and evacuate if advised.

2. Ensure the safety of your family and pets:

  • Gather your family members, including pets, and move to higher ground.
  • Stay together and remain calm.
  • Never attempt to walk, swim, or drive through floodwaters.

3. Secure your home and property:

  • If safe to do so, shut off utilities (electricity, gas, and water) to prevent damage and accidents.
  • Move valuable items, documents, and electronics to upper floors or higher locations.
  • Secure outdoor items that could be carried away by floodwaters, such as furniture and grills.

4. Evacuate promptly if required:

  • Follow your pre-established evacuation plan or designated evacuation routes.
  • Keep an emergency kit with essential items (non-perishable food, water, medication, battery-operated radio, etc.) readily accessible.
  • Notify friends, family, or emergency contacts of your evacuation plans and intended destination.

5. Stay connected with your community:

  • Reach out to neighbors and community members to share information and offer assistance.
  • Use social media and messaging apps to stay updated on local conditions and available resources.
  • Monitor your municipal government’s social media accounts for important updates during the flood event.

6. Avoid flood hazards and prioritize safety:

  • Stay away from power lines, damaged buildings, and other potential hazards.
  • Do not enter floodwaters, as they can be contaminated or hide dangerous debris.
  • Avoid driving on flooded roads, as vehicles can be easily swept away.

7. Document damages for insurance purposes:

  • If it is safe to do so, take photos or videos of flood damage to your property.
  • Keep a record of damaged items and their approximate value.
  • Contact your insurance company as soon as possible to report the damages.

8. Reach out for assistance if needed:

  • If you require emergency assistance, do not hesitate to call 911.
  • Contact local disaster relief organizations or community centers for temporary shelter and resources.
  • Keep in touch with friends and family to ensure they are aware of your situation and can provide support.

Tour safety and the safety of your loved ones should be your top priority. Stay informed, follow official guidance, and take appropriate precautions to protect your family, home, and community. We will overcome this crisis together, and your local municipal government is here to support you every step of the way.

Emergency Preparedness

The purpose of preparing for an emergency is to protect people and property against disasters. This protection is provided through mitigation measures, emergency response planning, response operations in actual or imminent situations and recovery operations after the event.  We encourage everyone to prepare themselves for any type of situations by visiting the Ministries website at:

Preparing for disasters

An emergency can happen at any moment. Follow our tips to prepare for a variety of emergency situations and ensure your safety and that of your loved ones.

For more information, contact Julien Gagnon, Fire and Public Safety Coordinator, at 819-648-5689 ext. 242 or by email at


Fire Safety

On March 1st, 2002, the MRC Pontiac received notice from the Ministry of Public Security mandating the MRC to develop and implement a fire safety cover plan for its territory. The cover plan is a fire risk management and decision-making tool for municipal elected officials. For people responsible for emergency operations, it is also a planning tool.

The Pontiac Regional Council of Elected Representatives realized its desire to meet the responsibilities that were given by the provincial government by hiring:

  • A public security coordinator, responsible for the development and implementation of the fire safety cover plan; and,
  • A fire prevention technician, responsible for the development of fire prevention programs, and managing fire risks by:
    • Preparing fire prevention measures to reduce the likelihood of fires; and,
    • Planning all fire response elements to minimize the consequences of a fire, and protect the public.

With the help of the 18 municipalities and their respective fire departments, the public security coordinator and fire prevention technician work to keep citizens safe.

For additional information, please contact our Fire and Public Safety Coordinator.

Police Department

EMERGENCY: 310-4141

GENERAL INFORMATION: 819-648-2141 (MRC Pontiac residents can call collect.)

Police services in the 18 municipalities of the MRC Pontiac are provided by Sûreté du Québec, MRC Pontiac Detachment, located at 1320, Route 148 in Campbell’s Bay.


The Sûreté du Québec is responsible for enforcing standardized municipal public safety bylaws. Each municipality has adopted its own by-law based on this model.

TNO Forest Tracking System & Procedure

The MRC Pontiac has established predefined meeting places with the TNO to facilitate rescue or evacuation in case of emergency. 

Each assembly point has an “Emergency Evacuation“ sign with location information. A database containing all information on the location of the points was created and transmitted for integration into the emergency responders’ systems. 

Air-Medic Emergency Service for TNO Lac Nilgaut

Following a request from the community, the Council of the TNO of Lac Nilgaut issued a survey to find out the ratepayers’ desire to receive Air-Medic coverage in case of emergency. 

This service, at a cost of $16 per lease, would allow users of the TNO to have access to a helicopter service in case of a medical emergency

Residential Swimming Pools

Adopted in 2010, the Regulation respecting the safety of residential swimming pools ( French only) essentially aims to control the access of young children to residential swimming pools by simple measures such as the installation of an enclosure equipped with a safety door.

It should be noted that municipalities are responsible for enforcing the By-law and that a municipal permit is required for the following work:

  • Build, install or replace a swimming pool;
  • Install a diving board;
  • Build an enclosure, a platform or a terrace opening onto a swimming pool.

Protection Against Radon

Radon is a naturally-produced radioactive gas caused by the disintegration of uranium in the earth’s crust. It is present throughout the planets entire surface although its production, and therefore its concentration is not uniform. Radon is odorless, colorless and tasteless. It is undetectable by the human senses.

Road Conditions


Road leveled in July
Traverse Manitoulegend-open

Road leveled in July
Traverse Lac Charettelegend-open

Road leveled in July
Schyan Rd.legend-open

Road leveled by forestry company
Bois Franc Rd.legend-open

Culverts to replaced in November.
Picanoc/Usborne Rd.legend-closed

Travel with caution – thawing period.
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